Are you passionate about online safety?
Become a Content Moderator and Help Create Secure Online Spaces
If you have a keen eye for detail, thrive in dynamic environments, and are committed to making the internet safer, this is your chance to make a difference.
Role Overview:
As a Content Moderator, you'll evaluate user-generated content to ensure it aligns with platform policies. Your mission will be to maintain high standards for content, address user concerns, and collaborate with your team to promote a secure and positive online community. You'll also stay updated on emerging trends to enhance moderation strategies.
Key Responsibilities:
* Content Review: Assess videos, comments, images, and links to ensure they comply with community guidelines, removing any inappropriate material
* Policy Enforcement: Monitor and enforce adherence to platform rules across all content types
* User Assistance: Handle user appeals, providing clear and concise explanations for moderation actions
* Compliance: Collaborate with your team to consistently meet regulatory requirements
* Trend Analysis: Identify user behavior patterns and emerging risks, refining moderation approaches accordingly
* Process Optimization: Share feedback to improve moderation tools and workflows
Requirements:
* Proficiency in German (C1/C2 level)
* Proficiency in English (B2 level)
* EU citizenship or a Portuguese residency card
* At least one year of experience in customer support
* Strong analytical, leadership, and communication abilities
* Desire to learn and advance in the field
Why Join Us?
* Competitive Salary: Your expertise and dedication are rewarded
* Language Bonus: Additional compensation for your language proficiency
* Meal Allowance: Support for meals during work hours
* Health & Life Insurance: Comprehensive plans for your peace of mind
* Collaborative Team: Work with a supportive and communicative group
* Relocation Assistance: We'll help make your move hassle-free
* Onsite Opportunities: Engage and grow in an interactive work environment
Are you ready to make an impact? Apply now, and we'll be in touch soon