THE POSITION
Your position is based in Lisbon. Within the Risk Department, we are looking for a Fraud Analyst/Office Manager W/M to join our Fraud department, in a context of growth and structuring of the activity.
As part of your duties, you will contribute to the company's risk management by participating in the deployment of its fraud and abuse policy. You will also be responsible for ensuring the smooth running of the company and the safety of people and property.
You will be involved in day-to-day fraud-related tasks and, more periodically, in accounting and general services.
Your main tasks will involve:
Risk / Fraud section
1. Daily validation of suspicious payments sent by the treasury team.
2. Prepare and follow up claims for undue payments (including coordination with DFI and management teams for the cancellation of statements, follow-up of payment schedules).
3. Dearchive documents from Hennernet/ ring central.
4. Invalidate payment processes for suspected fraudulent beneficiaries.
Accounting section
1. Receive and scan all subsidiary supplier invoices and local employee expense reports.
2. Coordinate invoice validation with budget managers and accounting department.
3. Check IT and general services invoices and monitor consumption.
General Services
1. Manage access and security (badges, access control, property security).
2. Supervise maintenance and upkeep of premises (work, technical interventions, fire).
3. Optimize space planning and ensure a comfortable working environment.
4. Monitor team requests and report malfunctions.
5. Manage service providers, supplies and budget.
6. Update procedures and ensure compliance (ISO 27001).
YOUR PROFILE
You have a degree (minimum 2 years) in administrative management or secretarial work and already have experience in a similar position.
You are fluent in English, French and Portuguese to carry out your responsibilities effectively. Spanish is a plus.
You have a good command of Pack Office and an interest in IT tools.
You are recognized for your adaptability, interpersonal skills and responsiveness.
You are able to synthesize information and work in an organized and rigorous manner.
Your interpersonal skills and your ability to communicate with a variety of internal and external contacts will be essential to your success in this position.
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