We are looking for a Application Support Specialist to join an exciting project in the banking industry with more then 6 years of experience! ??
??
Location:
Lisbon, Portugal
??
Work Model:
Hybrid (2x per week on-site)
PrimeIT is an international company with more than
18 years of experience
, delivering top-tier solutions in
Team-as-a-Service, Team Extension, Managed Services, Nearshore, and Custom Software Development
. We operate in
3 main sectors – IT, Telecom & Engineering
, with a team of
2,360+ Primers
developing projects worldwide.
??
What Are We Looking For?
Strong ability to translate business requirements into technical solutions.
Creative and logical problem-solving mindset with the ability to analyze change requests or issues and define effective solutions, including schematic/diagram documentation.
Hands-on experience managing services running on
Linux or Windows Servers
(start, stop, deploy, debug).
Ability to develop small programs/scripts in
Shell, Perl, Python, or Ruby
.
Knowledge of
Confluence, JIRA, Git/Bitbucket
is a plus.
Understanding of
Application Servers
(WebSphere, Tomcat, JBoss, etc.) is a plus.
Experience in planning, implementation, and sizing of IT infrastructure.
Prior experience with
job schedulers
(e.g., CA Workload Automation, Control-M).
Solid technical knowledge of protocols such as
TCP/IP, SMTP, FTP, HTTP/S
.
Understanding of
system architectures
(SSO, Firewalls, load balancers, storage systems, network basics).
Knowledge of DevOps tools is required.
??
What Will You Do?
Gather technical requirements for system enhancements.
Participate in the change request process for system updates (both technical and functional).
Contribute to technical testing efforts to ensure smooth production delivery.
Launch and follow up on assigned initiatives.
Assist in meeting project deadlines and schedules.
Identify product gaps or weaknesses and propose areas for improvement.
Communicate and apply project standards consistently.
Prioritize assigned projects and independently take ownership of tasks.
Coordinate with project stakeholders and provide timely updates on status.
Perform
Level 3 support and analysis
of reported issues, evaluating alternative solutions or workarounds to minimize impact, ensuring proper resolution, and following up with vendors or service providers.
Ensure smooth execution of all technical processes (Online, STP, flows, and batches), maintaining documentation of known issues for first-line support.
??
What Do We Offer?
? Integration into an
international company
with a presence in
50+ cities worldwide
.
? Constant training in the latest technologies –
Prime Academy
.
?
Career support and progression
in an exciting and challenging environment.
Send your CV to ff
******
and become a part of the Prime team! ??