Job Summary
About the role
We are seeking a dedicated professional to provide top-notch support for our United States operations. This is an exciting opportunity to work in a global environment, aligning your schedule with U.S. business hours to ensure seamless collaboration across time zones.
Key Responsibilities
* Provide exceptional client support, ensuring timely and effective assistance to American customers, partners, and internal colleagues.
* Work closely with Sales, Trading, and IT Support Teams to manage configuration of pricing and client margin across various platforms.
* Monitor the status of all systems and electronic trade flows, utilizing data-mining analysis tools to identify issues.
* Collaborate with cross-functional teams, including Credit Risk, Legal, Compliance, and others, to resolve complex issues.
Required Skills and Qualifications
* Academic background in Engineering, Mathematics, Finance, Economics, or similar fields (preferential).
* Fluency in English (mandatory).
* Excellent communication skills and client focus.
* Strong team work while being able to work autonomously.
* Strong analytical and problem-solving skills.
* Ability to work under tight deadlines and organizational skills.
* Strong Excel knowledge.
* Python and other IT coding skills – (Intermediate).
Why Join Us?
We offer a dynamic and inclusive work environment, providing opportunities for growth and development. Our company is committed to delivering exceptional results, and we rely on talented individuals like you to help us achieve our goals.
Benefits
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you're looking for a challenging and rewarding role, please submit your application.