Customer Service Representative Opportunity
We're seeking a highly skilled and empathetic Customer Service Representative to deliver exceptional experiences for our clients. This role is perfect for those who enjoy working in a fast-paced environment, communicating with customers via various channels, and resolving issues efficiently.
Key Responsibilities:
* Provide top-notch customer service through calls, emails, and chats, ensuring every interaction is professional and friendly.
* Analyze customer feedback to identify areas for improvement and implement changes to enhance overall satisfaction.
* Escalate complex cases when necessary and follow up to guarantee customer happiness.
Required Skills:
* Excellent communication skills in Portuguese and strong English language abilities.
* Prior experience in customer-facing roles, ideally in premium or luxury brands.
* Strong interpersonal skills, enabling effective handling of sensitive situations.
What We Offer:
* Support with relocation to Greece, including flight tickets and accommodation assistance.
* A competitive monthly salary.
* Healthcare benefits and numerous discounts.
* Comprehensive training by certified instructors.
* Professional growth opportunities and development programs.
* Special events, community initiatives, and free online Greek language courses.
* Modern workspaces with excellent environments and break areas.
As a valued member of our team, you'll have the chance to develop your skills, work in a dynamic environment, and make a real difference in the lives of our customers.