About KLx KLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines.Our mission is to assist with the IT transformation & activities of a worldwide bank capitalizing on all the skills from our international campus in Lisbon. About Responsibilities Within KLx, you will join the Retail Banking business unit of over 100 professionals. Our team distributes a full range of retail banking products and services: current accounts, savings, financial investments, personal and real estate loans, as well as insurance. Under the responsibility of the Partner Relationship Manager, The Delivery Manager will be responsible to: Support the transformation of the BU’s delivery model to position KLx as a preferred partner in the strategic roadmap of our partner Crédit Agricole Group. Support the PRM in creating and diversifying offerings by integrating innovative solutions such as DevOps, Cloud, AI, etc. Develop and maintain strong partner relationships, acting as the technical Deputy to the PRM. Federate teams, be proactive, and participate in the continuous improvement of service delivery. Who You Are: Degree in Software Engineering, Computer Science, Business Management or a Related field, 3+ years of experience in leading IT transformation in Delivery/Nearshoring models. Leadership and ability to develop innovative technical solutions. Excellent communication skills and client relationship management. Team spirit Initiative and ability to propose areas for improvement. Fluency in French is mandatory What We Offer Competitive Salary + Bonus + Flex Benefits + Health Insurance; Hybrid working model, allowing you to combine onsite and offsite work; Open Space witha lovely location next to Tejo, 5 minutes’ walk from Metro and Train Station, 15 minutes’ drive from Humberto Delgado’s airport; Canteen facilities (Breakfast + Lunch); Parking upon request (option to charge electrical cars); Free coffee, hot chocolate and fruits. Training (Hard and Soft Skills); International environment with more than 15 nationalities. A people oriented and friendly working environment