Emagine is seeking an Automation & AI Operations Administrator to join a strategic initiative in Porto, supporting enterprise automation and AI platforms built on Microsoft technologies.
This role is critical in ensuring the stability, monitoring, and continuous operation of automation workflows and AI-enabled processes across the organization.
This is an excellent opportunity to work in a fast-evolving environment, supporting cutting-edge automation and AI solutions such as Microsoft Copilot and Azure AI services, while collaborating closely with architects, developers, and platform engineers.
Your main responsibilities:
Handle requests and incidents related to automation and AI services
Monitor automation workflows, AI processes, and platform performance
Schedule and oversee the execution of automation jobs and flows
Manage incident resolution, including coordination with external vendors and Microsoft services
Execute deployment processes for automation solutions and platform updates
Ensure stability and reliability of automation and AI platforms in production
Maintain and update documentation of the Automation & AI platform landscape
Support system maintenance, configuration tasks, and audit-related activities
Collaborate with solution architects, developers, and engineers to ensure smooth production operations
Participate in proof-of-concept initiatives for new automation and AI capabilities
You bring:
0–3 years of experience in IT operations, IT support, or automation support
Basic understanding of enterprise IT environments and platforms
Knowledge of automation technologies and digital workflows
Strong analytical and problem-solving skills
Ability to troubleshoot incidents and automation failures
Strong communication skills, both technical and non-technical
Ability to work in a structured, operations-focused environment
Must have:
Hands-on knowledge of Microsoft Power Automate, Microsoft Copilot, and Azure AI Foundry
Nice to have:
Understanding of automation platforms and workflow orchestration
Knowledge of AI-enabled business applications
Basic knowledge of cloud platforms (preferably Microsoft Azure)
Understanding of enterprise IT architecture, networks, and firewalls