Ready to join a leading company and provide top-notch customer support from the comfort of your home?If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer!Your responsibilities as a Dutch Customer Support Representative:
Assisting customers via phone, email, and live chat
Handling inquiries regarding products, services, or technical issues
Providing accurate and timely information to customers
Resolving issues by identifying the best solutions in line with company policies
Maintaining high levels of customer satisfaction through excellent communication
Collaborating with other departments to ensure customer issues are resolved efficiently
Skills, qualifications, and interests required:
Languages: Native-level Dutch speaker + good command of English (minimum B2)
You need to be local in Portugal
Education: High school diploma or equivalent
Experience: Previous experience in customer support or related fields is a plus
Personal qualities: Strong problem-solving and multitasking skills
Excellent communication and interpersonal abilities
Ability to work independently and stay motivated in a remote setup
Residency requirements: Portuguese residence permit or EU citizenship
What’s in it for you?Work setup:
Remote position if you live at least 100 km from Lisbon
Contract type:
Fixed-term contract for one year, renewable annually
Salary:
A good fixed salary
A bonus structure
Career development:
Real opportunities to grow within different career paths
Your Future CompanyJoin a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities.