French Speaking Customer Advisor (Hybrid)
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Helping Companies to Recruit | Global Recruitment Manager @Cross Border Talents
Are you a highly empathetic and articulate individual with native-level French fluency and excellent communication skills? Do you thrive in a dynamic, hybrid work environment that blends on-site collaboration with flexible remote work? We're actively seeking an enthusiastic French-Speaking Customer Advisor to join our dedicated team in Braga, Portugal
We are a leading international service provider in the employee benefits sector, renowned for our innovative meal card solutions that simplify daily life for countless individuals and businesses. Our Braga office is a thriving hub, committed to delivering exceptional support to our customers and partners across French-speaking markets. This is an outstanding opportunity to build or grow your career within a supportive and engaging atmosphere
Your Mission as a Customer Advisor
As a French-Speaking Customer Advisor, you will be the primary point of contact for our French-speaking customers and partners. Your main goal will be to provide professional, friendly support for their inquiries related to our meal card products and services, ensuring every interaction leaves them feeling valued and satisfied.
Your key responsibilities will include:
1. Front-Line Customer Support:
Handle incoming customer inquiries via phone, email, and chat in fluent French, providing accurate information and effective solutions regarding meal card usage,