Are you a tech-savvy Russian speaker who loves solving complex problems and helping developers succeed? We are urgently hiring aDeveloper Support Specialistto join the Oeiras-based team of aglobal technology leader. If you thrive at the intersection of technology and customer care, this role is made for you.In this position, you will be supporting developers and technical users by diagnosing and resolving product-related issues, providing guidance on implementation, and ensuring they can make the most of cutting‐edge platforms and tools.Your responsibilitiesHandle technical inquiries from developer communities via email, chat, or phoneDiagnose and resolve integration and implementation challengesGuide customers through product features, APIs, and documentationCollaborate with engineering teams to flag and track product issuesMaintain detailed records of issues and resolutionsWhat we are looking forRussian: C1/C2 level (native or fluent)English: strong written and verbal skills (C1 minimum)Solid understanding of technical concepts (APIs, software, web platforms)Experience in technical support is highly valuedAnalytical thinking with a methodical approach to problem‐solvingEU citizenship or valid Portuguese work/residence permit requiredHigh School Diploma required. Technical support experience mandatory.What is in it for youWork alongside the best engineering and support professionals in the industryModern office space in Oeiras, just outside LisbonCompetitive salary and benefits packageContinuous learning and technical development opportunitiesBe part of an innovative, globally recognized technology team#J-18808-Ljbffr