Reservation Agents (m/f) - European Languages - Lisboa Descrição: Are you looking for a new professional challenge and interested in working in a multicultural contact center environment?
Vertente Humana, a human resources company, is recruiting for a prestigious client: Reservation Agent fluent or bilingual in English and other languages such as – Dutch – German – French – Italian – Spanish.
Your responsibilities will be to process all reservation requests, cancellations and changes by phone calls or email from clients in an efficient way, identify guest needs, input and access data in the reservation system, manage reservations and collaborate in increasing sales and their services/products.
Working schedule: rotating shifts from 7 a.M. to 24 p.M. Days off: Two.
Location: Avenida da Liberdade (Lisbon).
Requisitos: Fluent in English Must meet the conditions to work in Portugal (valid residence permit;
NIF;
NISS, etc.
) Fluent in one European Language – Spanish, French, German, Italian, Dutch or Portuguese Experience in Hotel Management, Tourism or similar (preferential factor) Experience in customer service Excellent communication skills Proactive and responsible Good computer skills Condições: Continuous formation Contract Attractive salary Company benefits Multicultural environment #J-*****-Ljbffr