About the Role
Are you a customer service professional who speaks fluent French and English?
We have an immediate, urgent opening for a
Customer Service Representative
supporting a major global
Payment Solutions Account
in
Lisbon, Portugal
!
In this role, you will assist users with payment-related inquiries, ensuring secure, high-quality support.
This is a 6-month contract (CDD) perfect for individuals looking to gain experience in the fast-growing fintech and payment solutions sector.
Salary & Financial Package
We believe in full transparency from day one.
Here is the exact breakdown of your compensation:
Base Salary:
€930 per month
(Paid across
14 months
per year, giving you extra holiday and Christmas payouts!
)
Performance Allowance:
€65 per month
(Paid across 11 months per year)
What We Are Looking For
Languages:
Native or fluent (
C1/C2
) in
French
, paired with a solid
C1 level in English
.
Note: Candidates must be able to achieve a C1 score on the Harver English assessment during the selection process.
Experience:
A minimum of
one year of experience in Customer Service
, with a proven, strong customer-oriented approach.
Flexibility:
Comfortable working a 24/7 rotational schedule, including night shifts.
Key Responsibilities
Deliver exceptional customer support to French and English-speaking users regarding their payment accounts and transactions.
Handle inquiries with a high degree of empathy, security awareness, and professional communication.
Maintain accuracy and quality standards in a fast-paced environment.
How to Apply
This is an
urgent vacancy
with a start date approaching quickly.
Click \"Apply Now\" to upload your CV in English or French, and a recruiter will reach out to guide you through the Harver English assessment!
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