We are currently seeking a passionate Front Office Agent - Night Shift to join the the team @Pestana Algarve Region. The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents. Key Responsibilities Greet all guests and assist them with check-in and check-out. Maintain a positive attitude and friendly demeanor. Respond to all guest questions and requests. Answer and forward phone calls. Ensure quality standards are in compliance Keep a tidy and orderly workspace. Key Requirements Previous experience in a similar role in 4* hotels Attention to detail and accuracy Planning and organizing Ability to multitask and prioritize Professional appearance and attitude Effective verbal and written communication skills in French and English Team work Flexible regarding work schedules Ability to respond appropriately to diverse customers and guests If your profile matches this description and you are eager for a new challenge please send us your CV .