Who is Volkswagen Financial Services?
It's been more than 70 years since Volkswagen Financial Services AG financed the first Volkswagen vehicles in Germany in 1949. A lot has changed since then, but our core goal hasn't; ensuring we meet the mobility needs of the people.
Volkswagen Financial Services today operates in 48 markets through its various subsidiaries, shareholdings, and joint ventures. Volkswagen Financial Services is the largest provider of automotive financial services worldwide.
As the largest provider of automotive financial services worldwide, we pride ourselves on fostering a diverse, inclusive, and equal-opportunity workplace.
Brief Role Description
Employees who in their role as Business Partner Manager IT act as a central contact for the respective services within their own area of responsibility vis-à-vis interface partners (departments, committees, projects, companies).
Possible Tasks within this Role
1. Supporting the definition of our domain-wide rollout roadmap for standard processes
2. Focusing on delivering standard requirements in a complex environment
3. Defining design standards for future documents (ARIS or similar)
4. Providing benchmarks, best practices, sparring, and knowledge transfer to several teams
5. Participating in multiple projects simultaneously
6. Monitoring incident processes, supporting internal teams, and collaborating with the IT service provider
7. Supporting the internal team in problem management processes
8. Assisting the business regarding IT issues and doubts
9. Supporting Application Landscape management and information security system processes
Qualification Requirements
* At least 1 year of experience in similar roles such as Functional Analyst, Business Analyst, Business Process Analyst, or Support Application
* Experience in Financial sectors (Automotive, Retail, Wholesale, Renting), with Insurance & Services being a plus
* University degree in Information Technology Management, Computer Science, or a related field
* Process-oriented mindset
* Team-oriented skills
* Native Portuguese speaker; proficiency in English
* Knowledge of ISO quality standards related to ITC & BPM activities
* Proficiency in MS Office, especially creating complex calculations in Excel and MS Access
* Knowledge of SQL; C# knowledge is a plus
What We Offer
* Long-term contract
* Competitive package including private health insurance, life insurance, and meal allowance (pay by meal card)
* Bonuses and benefits based on performance
* Schooling allowance and pension scheme
* Unique annual company events
* Opportunity to work in an international, multicultural, and multidisciplinary environment
* Structured performance evaluation and career development programs
* Continuous technical and behavioral training
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