A global tech firm is seeking a Service Delivery Lead for their Operations team.
This fully remote role involves overseeing service delivery, managing SLAs, and liaising between technical and business stakeholders.
Candidates should hold a Bachelor's degree in Computer Science or a related field, and have experience in service delivery and IT operations.
The ideal candidate will possess strong communication skills, proficiency in service management tools like Jira, and an analytical mindset.
This position offers the opportunity to be part of a fast-paced culture with a focus on ownership and collaboration.
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