Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey.Your Next Job, Without Boundaries!If you're living in Portugal we are offering a fantastic remote work opportunity for the role ofCustomer Advisor for Bol.com .Why this Customer Advisor role is a great opportunity for your professional and personal development:Work from anywhere while embracing diverse experiencesRepresent a global brandFast-track career development opportunitiesYour day-to-day responsibilities would include:Listen to customers' questions and concerns, and provide answers and solutionsTroubleshooting regarding orders, deliveries, payments and returnsPoint of contact for external sellersProvide information about digital productsEscalation and rerouting of issues to other departmentsRequirements What do you need to be successful in this role?Native level of written and verbal communication skills in DutchBe living in PortugalAvailability to work in rotating shiftsGood computer skillsExcellent communication and interpersonal skills and team spiritHigh School DiplomaEU passport/ID or a portuguese resident cardBenefitsPrivate Health Insurance from day oneFree portuguese lessonsGreat opportunity to grow quickly within the companyExcellent work opportunity in a dynamic leading multinational companyStable work and career progressionInvestment in training (ongoing training) and personal developmentGet To Know More About Atlean World Atlean World is going to be your recruitment partner during the whole journey!Guiding Your Odyssey with Atlean World: Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.Your Next Job, Without Boundaries!#J-18808-Ljbffr