Web Product Implementation Specialist for Google Ads – Italian speaker
Are you looking for your next career move working in the tech area as a Web Product Implementation Specialist for Google Ads with Italian? Join our team and support EMEA based clients by establishing a new service dedicated to client’s high profile & critical programs.
Whoever you are. Whatever you do. Wherever you’re from. Here you will feel welcome. We love to collaborate with each other, across teams, business areas, countries and continents. We solve our customers' challenging problems in an effective and innovative way. Be yourself and live your ambitions!
Our client
A well-known brand that organizes the world’s information, and makes it universally accessible and useful!
What you'll do
* Communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
* Perform and verify the implementation of web-based products with customers;
* Provide guidance, support, and training to customers on how to use the products;
* Establish strong and clear communication skills with customers and colleagues, displaying enthusiasm and a desire to succeed;
* Deliver high-quality service to customers, exceeding client expectations and quality scoring measures.
What you'll need
* Fluent level of written and verbal communication skills in Italian;
* Good level of written and verbal communication skills in English (minimum B2);
* Basic knowledge of web markup, including HTML5 and CSS/CSS3;
* Understanding of CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
* Technologically capable of quickly learning customer service software applications and processing customer implementations that don’t necessarily follow a standard template/process;
* Experience working in a B2B environment, online advertising or ad product experience;
* Strong communication, customer service, relationship management, troubleshooting, and support skills.
Benefits
* Excellent work opportunity in a dynamic leading multinational company;
* Stable work and career progression;
* Meritocratic environment;
* Challenging work as a Web Product Implementation Specialist for Google Ads;
* Employee empowerment and value;
* Investment in training and personal development;
* Modern and centrally located buildings with cafeteria facilities and excellent public transportation connections;
* Free healthy meals such as salad, fruit, soup, and bread, available to all employees;
* Health Insurance from day one in the company;
* Free company events and activities.
About Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by the Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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