We are seeking a seasoned Head of API Product Development to lead the creation and implementation of our operator integration platform.
Key Responsibilities
The ideal candidate will define develop and manage our operator integration product ensuring seamless connectivity between Viator and reservation systems. This involves strategic planning roadmap development cross-functional collaboration and a deep understanding of API technology and the travel industry.
* Spearhead the creation and implementation of the product vision and strategy for our operator integrations platform
* Develop new features or enhance existing products to drive business growth ensuring scalability and adaptability
* Collaborate with stakeholders and product leadership to develop business cases for your product
* Oversee initiatives across core platform areas like pricing booking logistics and inventory management
* Define and monitor success metrics and KPIs tracking product performance and making adjustments as needed
* Manage the product roadmap prioritizing deliverables to meet business goals
* Gather and analyze feedback from operators reservation systems and stakeholders to identify improvements
* Partner with engineering design marketing and operations teams to deliver innovative solutions that enhance customer and operator experiences while streamlining processes
Critical Skills
* Technical understanding of API technologies RESTful services and data exchange formats JSON XML
* Proven experience in product management including strategy roadmaps and lifecycle management
* Excellent stakeholder management communication and interpersonal skills
* Strong analytical skills for data-driven decision-making
* Problem-solving ability to address complex technical and business challenges
* Knowledge of the travel industry and reservation systems is a plus
Must-haves
* Bachelor's degree in Computer Science Engineering Business or related field
* 7+ years in product management focusing on API products and integrations
* Experience working with engineering teams on large-scale API systems understanding API standards compatibility lifecycle and monitoring
* Ability to participate in technical discussions challenge teams and drive consensus
* Experience decomposing platform solutions into milestones for rapid value delivery
* Experience measuring platform impact and adapting strategies accordingly
Nice-to-haves
* Experience with software development or coding
* Experience in two-sided marketplaces
* Master's degree in a technology or business field