Travel the World with Us
We are seeking a highly motivated and enthusiastic individual to join our team as a Campervan Rental Service Agent. In this role, you will be responsible for providing exceptional customer service, maintaining our fleet of campervans in top condition, and ensuring the smooth operation of our depot.
About Our Team
We are a young, fast-growing, and innovative company that values teamwork, creativity, and continuous learning. Our mission is to make road trips accessible to everyone, and we're looking for like-minded individuals who share our passion for travel and adventure.
The Role
* Handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs;
* Preparing and cleaning our campervans;
* Maintaining our campervans in top condition and monitoring maintenance and repairing needs;
* Registering guests, monitoring stock, and processing payments;
* Handling complaints and troubleshooting emergencies.
What We're Looking For
* You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail, or Rent-a-car being desirable;
* You're fluent in English and Portuguese (mandatory);
* You're eligible to work in Portugal, have a valid driver's license, and feel confident enough to drive a campervan (mandatory);
* You're a responsible person who takes their work seriously and can be relied upon;
* You're well-organized and you're good at solving problems.
Our Commitment
* Being part of a dynamic and supportive team where you can grow and develop your skills;
* Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon or Los Angeles;
* Continuous training and coaching to develop the skills that matter to you;
* Compensation package that includes Performance and Referral Bonuses;
* Free Road Trips, so you can experience our company firsthand.
Are you ready to take on this exciting challenge?