Job Title: IT Support Specialist
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* About the Role:
* We are seeking professionals to join our team who can add value and invest in their personal and professional growth.
* You will be part of a collaborative and stimulating work environment where everyone has the opportunity to grow professionally.
* We take a fully transparent approach when it comes to individual performance and growth, ensuring that you have every opportunity to succeed.
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Key Responsibilities:
* Proactively handle IT-related inquiries and issues from clients and colleagues.
* Collaborate with internal teams to resolve complex technical problems.
* Analyze and document incidents, identifying opportunities for process improvements.
* Develop and maintain knowledge of Rumos-Group's products and services, staying up-to-date with industry trends and best practices.
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What We Offer:
* A dynamic and inclusive work environment that fosters growth, learning, and teamwork.
* Ongoing training and development opportunities to enhance your skills and expertise.
* The chance to be part of a pioneering organization shaping Portugal's IT Training and Consulting sector.