Job Title
A Hemostasis Specialist will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the organization in the medium and long term.
About this role
This is a mid-senior level full-time position within the Hospitals and Health Care industry.
Main Responsibilities
* Customer advisory in improving laboratory organization and providing the best solutions considering the customer needs.
* Continued attention to the customer, providing product information, encouraging cross-selling and introducing new techniques, based on cost/efficiency.
* Coordinate installations, interacting with different departments involved (Logistics, Technical Service, Product Managers).
* Keep the training level of users of our analyzers and reagents and manage the appropriate documentation.
* Check the service level offered by different departments of the assigned centers reducing the risk of complaints.
* Work together with the KAM and Business Unit in the management of opportunities and risks.
* Tender management (specification and profitability analysis, preparation of necessary documentation, litigation support).
* Achieve the sales and commercial targets established by the organization.
Internal Networking/Key relationships:
* Key Account Manager
* Area Manager
* Business Unit
* Technical Service
* Logistics (Customer Service)
* Contracting Department
Skills & Capabilities:
* Focusing on results
* Focusing on the customer
* Enterprising, flexibility, adaptability to changes
* Self-control, discipline and monitoring of guidelines
* Listening and communicating clearly, assertiveness
* Teamwork
* Self-training ability
Seniority Level:
Mid-Senior
Employment Type:
Full-time
Job Function:
Other
Industries:
Hospitals and Health Care