Join to apply for the Customer Service Rep I role at The Manitowoc Company Responsibilities Manage the service order process Create and supervise customer warranty claims Oversee the Product Improvement Program Record the working hours of the technical team Calibrate, organize, and control crane maintenance tools Provide support to the customer service department Provide documentation support to the EHS department Qualifications Minimum educational qualification: 12th grade (high school diploma) Minimum of 4 years of experience in commercial and administrative roles Knowledge of lifting equipment and machinery Good command of the English language (mandatory) Good command of French and/or Spanish (preferred) Computer literacy (Microsoft Office) Knowledge of SAP (preferred) Enjoy working in a team Strong ability to manage and prioritize tasks while maintaining effectiveness in decision‐making and delivering results Benefits 35h Weekly working hours Health insurance Life insurance Pension Plan Continuous training Integration in a multinational company Seniority level: Entry level Employment type: Full‐time Job function: Other Industries: Machinery Manufacturing #J-18808-Ljbffr