Are you ready to take on an exciting challenge and drive impactful initiatives? Join us as a Senior Sales Operations Specialist in Porto, where you'll play a central role in sales processes, managing customer relationships, and ensuring smooth operations. Be part of a dynamic and collaborative team, shaping the future of sales at Infineon!Your Role Key responsibilities in your new roleBe the primary contact for customer requests and escalates when necessaryAttend customer calls (and possibly meetings) to discuss topics, review service levels, and build relationshipsPrepare commercial offers and process sample requests with data entry in CRM MS Dynamics in collaboration with the Business Unit and Account ManagerSupport the Account Manager with RFQ data verification, sales forecast updates, and Volume Purchase Agreement (VPA) trackingConduct simple analysis, prepare reports, adjust backlog for pricing, and manage debit/credit notes in the ERP systemSend documents related to Product Change/Product Discontinuation, ensuring action items are tracked and addressedAssist with Lead Management and sales opportunities in Sales, Marketing, and Distribution (SMD)Your Profile Qualifications And Skills To Help You SucceedA University/College degreeAt least 4 years of experience in a customer support role, ideally in sales supportService-oriented attitude, good interpersonal and communication skillsCapacity to plan work based on general guidelines and good decision-making capacity within the standardized processesFluency in English (mandatory) and German or other languages (plus)Please send us your CV in English.Contact: Diogo Venâncio, LinkedIn#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game‐changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.Are you in? We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant's experience and skills. Learn more about our various contact channels.We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.Click here for more information about Diversity & Inclusion at Infineon.#J-18808-Ljbffr