Decskill, founded in **** as an IT Consulting Company, places paramount importance on its greatest asset: its people.
Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people.
With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:
Decskill Talent: We believe that our people are key to our success.
Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients.
We collaborate with clients to drive innovation, ensuring project success and business growth.
Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.
At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.
We are looking for an
IT Technical Support Technician
for an onsite project based in Lisbon.
Requirements:
+3 years of experience as a Support Technician.
Microsoft tech savvy.
Ability to resolve, troubleshoot network issues related to the end user environment.
Comfortable with Microsoft technology and products (
Office, windows
) is mandatory.
Good understanding of
Microsoft Active Directory, Azure, Intune
is mandatory.
Comfortable (not an expert) with Microsoft technology and products (
Excel, windows, Outlook
).
Experience with
Cisco video conferencing
equipment, L1 support.
End user hardware support (headsets, screens, laptop, mouse, keyboard, docking stations, smartpass) is mandatory.
Networking and security
knowledge.
Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment.
Good understanding of computer systems, mobile devices, and other tech products.
Fluent in
English
.
Responsibilities:
IT support in a large-scale end-user environment.
Remote Support & In person/On desk/field support.
Work by procedures and tickets.
Warehouse, stocks control, logistics & Back-office tasks.
If you're interested in this job please send your CV to
with reference CN/HD.
Decskill is committed to equality and non-discrimination with all our talents.
We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.