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Marketing customer support specialist (arabic speaker)

Coimbra
Cbtalents
Anunciada dia 26 abril
Descrição

Location:Lisbon, Portugal (On-site)Start Date:19 February 2026Schedule:Rotational shifts | 24/7 operationAbout the RoleWe are looking for aMarketing Customer Support Specialist (Arabic Speaker)to join our team in Lisbon. In this role, you will support clients in managing and optimizing paid marketing campaigns while delivering high-quality customer service.This is an on-site position in Lisbon, operating in a 24/7 environment with rotational shifts.Working ScheduleYou will work in rotating shifts, including weekends:Monday to Sunday2 rotational days offShifts between:07:00 – 16:0010:00 – 19:00The project operates 24/7, so flexibility is required.Key ResponsibilitiesSupport clients with paid campaign managementProvide guidance on campaign setup and optimizationAnalyze performance using Google Analytics and other marketing toolsDeliver professional and solution-oriented customer supportEnsure high client satisfaction and performance standardsRequirementsNative-level Arabic (mandatory)Degree in Marketing or a related fieldPrevious experience in paid campaign management (mandatory)Experience with Google Analytics (mandatory)Strong analytical and communication skillsMust be currently located in LisbonImportant:No accommodation support is provided. Candidates must already be living in Lisbon.Salary & BenefitsBase Salary:€920 gross x14 monthsComplexity Bonus:€40 x11 monthsMeal Allowance:€7.63 per working dayHealth Insurance:From day 1 (employee contribution required; fully covered after 6 months)Retention Bonus:Available depending on project performanceWelcome Bonus:Paid in 12 monthly installments during the first year of employmentConditional on maintaining less than 6% unjustified absenteeismNot part of the fixed monthly salary packageSelection ProcessCV screeningValidation callOnline testsFirst interviewClient interview (if applicable)Job offer

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