Berg Search is committed to delivering top-tier talent solutions. We connect ambitious organisations with the talent they need to scale confidently, leveraging our strong expertise in recruiting for technology, operations, and commercial functions.
Our ideal candidate will lead regional delivery organisation, taking full ownership of Client Services strategy across EMEA. They will build a high-performing organisation that consistently delivers value to clients, scaling efficiently and effectively.
* Lead and develop a performance-driven culture, establishing clear processes and expectations.
* Guide senior leaders and managers, ensuring capability development, career pathways, and effective talent management.
* Partner with People and Operations leadership to enhance onboarding, learning and development, and performance management frameworks.
* Develop and own regional delivery strategy, focusing on operational excellence, accurate forecasting, and proactive planning.
* Partner with Commercial teams to support growth across key accounts, identify new opportunities, and enhance client engagement.
* Drive data-informed decision making across all delivery teams, using insights to optimise processes and elevate performance.
* Oversee operational transition of delivery capabilities into Lisbon hub, ensuring well-supported and effective shift of knowledge and expertise.
* Contribute to strategic discussions as part of senior leadership group, representing regional priorities and supporting global initiatives.
* Closely collaborate with Product, Finance, People, and Operations teams to support continuous improvement and long-term scalability.
* Represent organisation externally with clients and partners as needed.