**Job Description:**
We are seeking a highly skilled and motivated individual to fill the role of Depot Operations Lead. As a key member of our team, you will be responsible for overseeing the smooth operation of our depot, ensuring that all tasks are completed efficiently and effectively.
Main Responsibilities:
1. Manage the day-to-day operations of the depot, including supervising staff, coordinating vehicle check-ins and check-outs, and handling customer inquiries;
2. Maintain the highest standards of customer service, providing exceptional support to our guests and ensuring their needs are met;
3. Oversee the maintenance and upkeep of our fleet of campervans, ensuring they are always in top condition;
4. Develop and implement strategies to improve depot efficiency and reduce costs;
5. Collaborate with other departments to ensure seamless communication and coordination;
6. Required Skills and Qualifications:
7. A strong background in operations management, hospitality, or a related field;
8. Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers;
9. Proven experience in managing teams and motivating staff to achieve results;
10. A valid driver's license and willingness to drive company vehicles;
11. Familiarity with inventory management systems and logistics software;
12. Benefits:
13. A competitive salary and benefits package;
14. Ongoing training and development opportunities;
15. A dynamic and supportive work environment;
16. The chance to work with a leading brand in the industry;
17. About Us:
We are a fast-growing company with a passion for innovation and excellence. We offer a comprehensive range of services and products, and are committed to delivering exceptional results to our customers.
What You'll Work On:
* Handling incoming reservations and coordinating vehicle check-ins and check-outs;
* Training and supervising staff to ensure excellent customer service;
* Maintaining the fleet of campervans and ensuring they are always in top condition;
* Coordinating logistics and inventory management;
* Providing exceptional customer service and resolving any issues that may arise;
* Who We're Looking For:
We're looking for someone who is passionate about delivering exceptional results, has a strong work ethic, and is committed to building strong relationships with colleagues and customers.
What We Offer:
o A dynamic and supportive work environment;
o Ongoing training and development opportunities;
o A competitive salary and benefits package;
o The chance to work with a leading brand in the industry;
o The opportunity to develop your skills and advance your career;