We are a dynamic team looking for an experienced professional to fill the role of Service Desk Agent. We strive to be one of the fastest-growing tech companies in the world with a diverse workforce across 60 countries.
Your Key Responsibilities
* Provide information to customers regarding their queries and troubleshoot issues efficiently.
* Work independently and effectively to meet service level agreements, comprehend customer requests and maintain quality standards.
Key Skills:
* Team-oriented with strong situational awareness and contextual understanding.
* Excellent analytical thinking abilities and high attention to detail.
* Proactive, self-motivated and minimal supervision required.
Why Choose Us:
* A competitive compensation package
* Comprehensive private health insurance from day one
* A meal allowance on a card or voucher