First Point Group is recruiting for aTechnical Sales Account Manager with a presales / solution engineering / solution architecture background in relation to BSS Architectures (specifically SaaS API Integrations and configurations).This is an exciting opportunity for a technical adept Account Manager that enjoys a blend of technical discussions,account management (70%)andnew business development (30% ).It is essential that you have the technical depth to lead meaningful, consultative conversations with C-level stakeholders and the successful candidate will have 10+ years of experience working in companies providingB2B SaaS-based software solutionsfor Enterprise companies.This is100% remote workingand a chance chance to work with an international provider of complex software solutions to some of the world's leading companies across different industry verticals. The key accounts that you will manage include companies based in America, meaning you must be OK working flexible hours and againstagainst American timezone.PLEASE NOTE - sponsorship can not be provided. Candidates must live in Portugal with valid rights to work.THE OPPORTUNITY 70% farming -this is acustomer-focused Key Account Manager position, you will be introduced to existing strategic accounts and be responsible for developing and expanding business within these accounts. 30% hunting -this role may evolve with an increase in hunting activity as the account base matures and new opportunities are identified.You will work withTier-1 and Tier-2 telecom operatorsand enterprise customers across different industry verticals, managing long-term relationships, driving adoption of SaaS solutions, and identifying expansion opportunities across products, regions, and use cases.RESPONSIBILITIES Own and manage a portfolio ofstrategic international key accounts, with an initial focus onaccount growth, retention, and expansion Act as the primary commercial point of contact for customers, building trusted, long-term relationships Driveupsell and cross-sell opportunitiesacross software modules, features, and services Managecomplex enterprise stakeholders, including technical, commercial, and executive decision-makers Coordinate internally withpre-sales, product, delivery, and support teamsto ensure successful customer outcomes Leadrenewals and commercial negotiations, ensuring strong customer satisfaction and recurring revenue growth Identify and developnew business opportunities within existing customers, transitioning into light hunting over time Work effectively acrossmultiple time zones, including regular interaction withUS-based customers Maintain accurate forecasting and account planning in CRM systemsEXPERIENCE Minimum of 10+ years of proven experience as aKey Account Manager / Account Manager / Customer Success–led commercial rolewithin:SaaS / Telco software / OSS / BSS / network intelligence / analytics platforms Strong background infarming existing enterprise accounts, with demonstrable growth and retention success Experience managinginternational customers ; exposure toUS and/or APAC accountsis highly desirable Comfortable workingflexible hoursto support customers inAmerican time zones Experience sellingcomplex, high-value software solutionswith long sales cycles Strong commercial acumen, negotiation skills, and stakeholder management capability Ability to operate in ascale-up or high-growth vendor environment Self-motivated, structured, and comfortable working autonomously