2 weeks ago Be among the first 25 applicantsCompany DescriptionInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities, and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.Job DescriptionTaking ownership of customer issues reported and seeing problems through to resolution;Maintaining optimal customer satisfaction;Identifying all customer issues and recommending appropriate resolutions;Providing 2nd-level support by researching, diagnosing, troubleshooting, identifying solutions, carrying out configurations, performing upgrades, and migrations;Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams;Writing and maintaining documentation.QualificationsSolid and extensive knowledge of IT data center infrastructure in general and navigating medium to large IT environments;Experience with implementing new databases and managing existing databases operationally;Customer-focused approach regarding database operations, emphasizing reliability and performance;Ability to handle tasks such as:Preparation of operational procedures for backup and recovery, tuning, integrity, reliability, and administration of database users;Supporting application teams and assets in setting up internal database structures;Establishing and following robust database standards.Knowledge of working with databases on the Azure Infrastructure-as-a-Service platform;Fluent in technical English (spoken & written).Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Inetum by 2x.Get notified about new Database Administrator jobs inLisboa, Lisbon, Portugal.Related jobsOracle Database Administrator Sr. SpecialistBusiness Intelligence Developer (Microsoft)