Mission: The Events Coordinator is responsible for assisting in the planning, coordination, and execution of events hosted at the property. This role supports and reports directly to the Director of Events.
Job Description:
* Assist in the organization and execution of all events and weddings hosted at the property, including the Pine Cliffs Resort Summer Gala;
* Collaborate with clients to understand their event objectives, budgets, and preferences, ensuring that all event details are clearly documented and communicated;
* Support the preparation of event timelines and ensure all departments are informed and aligned; Coordinate with external vendors, suppliers, and partners as necessary to assist in the smooth execution of events;
* Serve as a support contact for clients during the planning process, ensuring their needs are met and expectations exceeded;
* Participate in pre-event consultations and post-event follow-ups to gather feedback and maintain client satisfaction;
* Work closely with the events team, providing administrative and logistical support as required;
* Support the preparation of financial reports and analyses under the guidance of the Director of Events and Complex Director of Sales;
* Contribute to the preparation of the weekly banqueting forecast and monthly group commission reports under the guidance of the Director of Events;
* Assisting the Director of Events with conducting the BEO weekly meeting as well as adjusting any BEO's when required;
* Participate in sales presentations, FAM trips, client calls, and client meetings alongside the Director of Events and MICE Reactive Team. Assist and cover the weddings team if needed.
* Assist in the development of strategies to attract new clients and boost event revenue.
Requirements:
* Strong organizational and multitasking abilities;
* Excellent communication and interpersonal skills;
* Ability to handle pressure and manage multiple tasks simultaneously;
* Dedication to understanding and meeting client and guest needs;
* Commitment to high-quality work with accuracy and precision;
* Ability to anticipate challenges and develop solutions proactively;
* Proficiency in Microsoft Office Suite and familiarity with event management software;
Education/Professional Experience:
* Bachelor's Degree in Hospitality Management, Tourism, or a related field (Master's preferred or a plus);
* 1-3 years previous experience in the function.
Linguistic Knowledge:
* Excellent communication skills in English and Portuguese (written and spoken).
Would you like to be part of the Pine Cliffs Resort team? Apply Now