Customer Success Role
We are seeking a Customer Success Professional to join our team in Portugal.
The ideal candidate will have proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software.
* Grow relationships with key financial institutions and guide clients across their full journey.
* Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention.
* Influence product direction by bringing customer feedback into the roadmap.
Key Requirements
* Familiarity with CRM tools and customer success platforms is a plus.
* Strong communication and relationship-building skills.
* Experience managing banks as customers.
Why Choose Us
* Be part of a forward-thinking company shaping the future of financial technology.
* Work remotely with flexible hours and a supportive team culture.
* Opportunities for growth and professional development.