Beauty Product Consultant
We are seeking a talented individual to join our team as a Beauty Product Consultant. In this role, you will be responsible for guiding customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products.
Key Responsibilities:
* Manage consumer inquiries regarding information and complaints through various channels.
* Provide excellent solutions, services, product recommendations, and beauty advice in a professional, precise, and timely manner.
* Communicate with other departments and redirect related cases and issues when necessary.
Required Skills and Qualifications:
* Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
* Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
* Proficiency in Dutch (minimum C1 level).
* English proficiency at B2 level.
* Solid IT skills, including the ability to efficiently use reporting tools for customer interactions.
* Willingness and availability to work flexible shifts.
* Previous experience in the cosmetics and luxury industry is advantageous.
* Knowledge and hands-on experience with digital and social media platforms.
* Prior customer service experience is a plus.
Benefits:
* Long-term fixed-term contract, renewable yearly.
* Full-time working hours (40h/week), Monday to Sunday, 8 hours per day (+1 hour for lunch/dinner), on a rotational schedule (8:00-20:00).
* Competitive salary conditions:
o With free accommodation (shared flat, all bills included): 950- 1100 gross/month.
o Without accommodation: 1300- 1400 gross/month.
* Reimbursement of initial flight expenses after 9 months.
* Airport pickup.
* Yearly round-trip flight ticket back to your home country (within the EU).
* Assistance with paperwork, bank account setup, etc., upon arrival.
* Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
* Real career opportunities in various career paths.
Join Our Team:
Located in Porto and Lisbon, our company takes care of your career development, language skills, accommodation, and social integration. Your prospective employer is a multinational organization recognized as one of the best sales and customer service solutions providers worldwide. Are you ready to be a valuable addition to their international team, which includes talents from over 80 nationalities?