Italian-Speaking Customer Support Agent (Remote)
(m/f)
Referencia: JN -042025-6718473
Adicionado em 15.04.2025
Sobre os nossos clientes
Leading multinational company
Descriçăo da oferta
Join a leading transport company as a Customer Support Representative, handling interactions and supporting sales activities.
Description
Provide telephone-based customer care to generate leads;
conduct research to update and maintain the customer database with sales-relevant information;
Carry out regular customer satisfaction surveys;
Work closely with the sales and field service teams;
Manage contract extensions within the service area;
Share product information and send event invitations.
Profile
Experience in Customer Service;
Excellent Italian language skills;
Good command of English, both written and spoken;
Good IT Skills, particularly in Microsoft Office;
Customer-focused mindset with a strong Service Orientation;
Ability to work independently and in a structured manner;
A high level of self-motivation.
Job Offer
- Integration into stable, multinational and multicultural team;
- Permanent contract;
- Health insurance;
- Remote Work.
O que procuramos
Customer Service; Call Center; Call Centre; Inbound; outbound; apoio ao cliente; customer Support;Italian; Italiano
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