Descrição da Função
Join This Global Team and Shape the Future of IT Solutions! The team spans different continents, cultures and disciplines. With inclusive values, they celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you someone who thrives on communication, enjoys solving problems, and loves working with a diverse range of customers? If so, we want you on the Customer Support Team!
What You'll Be Doing:
Provide expert support
to the customers, addressing their technical and accounting queries via phone, email, and chat.
Tackle inquiries
and resolve issues efficiently through a ticketing system and support chat.
Craft personalized offers
for prospective customers, tailoring solutions to meet their exact needs.
Showcase the software solutions
with engaging online demonstrations, highlighting how they can solve customer challenges.
Collaborate with a passionate team
, working together to provide a world-class customer experience at every touchpoint.
What Were Looking For:
Native German and fluent English
(bonus points for additional languages). A good understanding of Windows (desirable, not mandatory). Previous experience in a
customer-focused
role is a plus. A
go-getter attitude
with a passion for learning and growing. A
natural multitasker
whos flexible and thrives under pressure. A
team player
who also values independent work. Strong communication skills and a genuine love for helping people.
Why Youll Love Working with Us:
Competitive salary
with bonus opportunities and regular salary reviews. Access to exclusive
Corporate Benefits platform
discounts, perks, and more. Fun, quarterly
team events
and
company-wide celebrations
. Casual, inclusive culture with
no dress code
, an
open-door policy
.
Permanent contract
with a 6-month probation period. Enjoy
25 days of paid vacation
to recharge and refresh. Flexible working hours (7:00 AM 4:00 PM or 8:00 AM 5:00 PM)work from home three days a week!
Work-from-Abroad Program
: After 6 months, work from anywhere in the world for up to 40 days!
All-expenses-paid training in Germany
during your first week, setting you up for success from day one.
Onboarding in February
!
Clique aqui para se candidatar!
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