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Swedish Data Annotation Advisor for an e-commerce company - Portugal, Lisbon
Client: Sitel
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: d3f21558864c
Job Views: 4
Posted: 01.06.2025
Expiry Date: 16.07.2025
Job Description:
Come and work with us.
Are you Swedish native or fluent with strong communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you!
Our client is an online marketplace operating in several countries, offering heavily discounted goods, mostly shipped directly from China to consumers.
As a data annotation advisor, your daily responsibilities will include:
* Reviewing and annotating data based on provided guidelines and criteria.
* Ensuring accuracy and consistency in data labeling and annotation.
* Identifying and resolving discrepancies or ambiguities in data annotations.
* Collaborating with team members to maintain high-quality annotated datasets.
* Adhering to project deadlines and quality standards.
* Providing feedback on annotation guidelines and suggesting improvements.
* Maintaining confidentiality and security of sensitive data.
* Gathering and analyzing customer feedback to identify areas for improvement and making recommendations to enhance the overall customer experience.
To succeed in this role, you will need:
* Native or proficient level of Swedish (C2)
* Intermediate level of English (at least B2)
* Excellent listening and written/oral communication skills in supported languages
* Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
* A motivated and enthusiastic personality
* Self-organized, planning, and prioritization skills
* Dependable, reliable, and able to perform duties with minimum supervision
* Ability to interact positively with peers and supervisors
* Patience, empathy, and a unique ability to manage stress
* Ability to work under pressure and adapt quickly to adverse situations
* Technical aptitude and the ability to learn new technology quickly
* Familiarity with ticketing systems
* Experience with policy work or help resource project management
* Able to follow guidelines and instructions
* Ability to think outside the box
* Must hold EU citizenship or a valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal (work on-site - Lisbon or Porto)
Benefits include:
* Signing bonus
* Relocation package
* Competitive wages
* Paid professional training
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
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