Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Oeiras, Portugal
Skills:
* Desirable qualifications and experience
* Proficiency in using diagnostic tools to troubleshoot technical issues
* A strong understanding of cybersecurity practices and protocols, ensuring the safety and privacy of user data
* Knowledge and experience of working with NCI Agency.
* Knowledge and experience of working with the NCI Academy.
* Knowledge and experience with agile implementation methodology.
* In possession of one or more industry certificates in System Administration (e.g., MCSA, CompTIA Server+), Networking (e.g., CCNA), and Modern Desktop Management (e.g., MD-100/MD-101).
* Experience working with ITSM ticketing system (or similar)
* Experience in provisioning, configuring and supporting collaboration meetings (Webex, Microsoft Teams etc.), including meeting scheduling and room integration plus on-site technical and rapid troubleshooting to ensure reliable meetings.
* Leadership and mentoring experience and skills
* Audio-Visual equipment support:
* Experience providing technical support for audio-visual equipment, ensuring smooth operation for meetings and auditorium events.
* Manage end-to-end AV support, including equipment setup, troubleshooting, and coordination for corporate meetings and large-scale events.
* Language Proficiency
* Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (2); Reading (3); and Writing (2) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level).
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