Job Title
An IT Executive is required to support the hotel's technology infrastructure and ensure smooth and efficient IT processes.
Key Responsibilities:
* System Support & Maintenance: Manage, configure, and troubleshoot all hotel IT systems and applications.
* Network Administration: Set up and maintain the hotel's network infrastructure.
* Hardware & Software Support: Provide technical support for hardware devices and software updates.
* User Support & Training: Deliver technical support to hotel staff on IT-related issues and conduct training sessions when necessary.
* Data Backup & Security: Assist with regular data backups and ensure secure data storage.
Requirements:
* Basic understanding of networking, hardware, and software systems.
* Familiarity with hospitality-specific software such as PMS, POS, or booking systems is a plus.
* Knowledge of Microsoft Office Suite/365 and basic troubleshooting skills.
* Ability to work effectively in a team-oriented environment.
* Strong troubleshooting abilities and attention to detail.
* Ability to prioritize and manage multiple tasks efficiently.
* Proactive attitude and eager to learn.
* Customer-focused with an ability to handle pressure and work in a fast-paced environment.
* A passion for technology and innovation.
* Availability for full-time position with occasional on-call requirements.
Desirable Skills:
* Knowledge of cybersecurity best practices.
* Familiarity with hotel management solution (PMS, POS, CRM).
* Basic understanding of cloud computing and server management.
Education/Professional Experience:
* Degree or diploma in Information Technology, Computer Science, or a related field.
* 1-3 years previous experience in the function.
Language Skills:
* Excellent communication skills in Portuguese and English (written and spoken).
What We Offer
A dynamic and fast-paced work environment with opportunities for growth and development.
Competitive salary and benefits package.
Professional training and certification programs.
Collaborative and supportive team culture.