Overview:
Here we value talent, not labels. We believe in a culture of inclusion, where everyone belongs and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group, contributing to a project that needs you to help tackle the challenges of digital transformation. We are looking for a to take on the role of Integration and Production Engineer for a project in the logistics sector.
What will you do?
* Ensure proactive monitoring of production and non-production environments;
* Handle Level 1 and 2 incidents and create/submit tickets;
* Perform initial diagnostics, apply procedures, and escalate issues as necessary;
* Implement dashboards to monitor environments and production plans;
* Collaborate with IT managers to resolve incidents, monitor service quality, and implement technical changes;
* Contribute to updating operational documentation and monitoring instructions.
What are we looking for?
* Experience in technical support or IT operations (L1/L2);
* Knowledge of ticketing tools such as JIRA and GLPI CMDB;
* Knowledge of Linux (RHEL), Windows, monitoring environments (Nagios/Centreon), and scripting tools (Bash, PowerShell);
* Data integration and design of interactive dashboards using the ELK stack / Kibana / Grafana;
* Availability for on-call duties;
* Fluency in French and Portuguese (mandatory).
What can you expect from us?
* A permanent job contract for a long term project;
* Tech equipment + SIM Card + personal smartphone;
* Health and Life Insurance;
* Social events and team buildings;
* The commitment of letting you grow with us, and be rewarded accordingly;
* A dynamic and young team that will be always there to support you;
* Training in the latest technologies;
* Coffee, fruits, snacks and a warm welcoming when you pass by the office.