About the OpportunityRenewal Manager
OverviewSalsify is seeking a highly motivated, detail oriented and results-driven Renewal Manager to drive customer retention and growth for an assigned portfolio of customers in our Mid-Market segment.
The Renewal Manager will own all aspects of the contract renewal process and work closely with the Customer Success team to mitigate risk + drive upsell.
How You'll Make an ImpactExecutes on all phases of the renewal processPricing proposal
Negotiation
Contract creation
Identifies customer requirements, uncovers roadblocks, and executes renewal strategies to retain customers and increase ARR
Identify opportunities for upsell and expansion
Proactively identifies churn risk by analyzing adoption and health metrics in partnership with the Customer Success Managers
Actively participates in the development and execution of cross-functional churn risk mitigation strategies
You'll Enjoy This Role If You Have:1-2 years of experience in a Sales, Operations, Customer Success, or