Customer Service Excellence in Remote Work
We're a global leader powering the future of businesses with technology and integrated solutions. Our team is dedicated to improving operational excellence, quality, efficiency, and customer journeys worldwide.
As a Customer Service Representative, you'll ensure performance goals are met across all operations and fulfill client expectations related to service delivery, quality targets, and customer journey improvement.
You will assist customers through multiple channels enthusiastically and professionally. You will attract potential customers by answering questions, suggesting information about our services to meet customer needs.
Our ideal candidate has a high level of German proficiency (C1 written and oral), excellent communication, and active listening skills. They must be proactive, self-motivated, and a great team player.
Benefits:
* Full-time work with indefinite contracts
* Competitive salary and performance bonus
* €2000 Welcome Bonus
* Remote work from home in Braga, Portugal
* Career development programs