Leisure Sales Manager M/F/X
Are you passionate about creating unforgettable travel experiences?
Join our team at Victoria Golf Resort & Spa as a Leisure Sales Manager
In this role, your knowledge of our property and commitment to excellence will be key in building lasting client relationships through personalized service, inspiring loyalty, and encouraging repeat visits.
If you thrive in a luxury environment, have a passion for sales, and enjoy connecting people with exceptional destinations, we invite you to be part of our story
Responsibilities include:
Providing professional, friendly, and engaging service
Ensuring prompt and courteous service to internal and external customers
Achieving sales targets monthly, quarterly, and annually
Managing Leisure segments such as Travel Agencies, Tour Operators, wholesalers, Luxury Programs, Tour Groups, and main corporate accounts
Setting parameters, quoting, negotiating prices, and confirming contracts in writing
Promoting the hotel at major market events like tradeshows and conventions
Maintaining key account details in CRM software
Following up on business leads within 24 hours
Preparing reports as required
Conducting competitor surveys and recommending strategies
Managing key accounts to maximize revenue and market share
Developing new accounts in growing markets
Leading site inspections
Maintaining detailed knowledge of hotel services and figures
Balancing operational, administrative, and colleague needs
Qualifications:
Minimum 3 years of Leisure Sales experience
Fluent in Portuguese & English, additional languages are a plus
Degree in a related discipline preferred
Proficient in Microsoft Office and financial systems
Strong leadership, communication, and analytical skills
Excellent interpersonal and organizational abilities
Responsible and reliable
Additional Information:
Our Fairmont Values include Respect, Belonging, Integrity, Empowerment, and Excellence, promoting an inclusive environment where diverse talents thrive.
Employee benefits include complimentary upgrades, extended stays, discounts at Accor, Fairmont, and Raffles properties, plus wellness and dining discounts, among others.
We care about our team and reward your hard work with exceptional benefits.
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