Music Industry Support Role
Customer Service Representative Job Description:
We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service. The ideal candidate will be responsible for providing top-notch support to our customers, ensuring their satisfaction and quality.
Key Responsibilities:
* Identify and respond to customer inquiries via various channels.
* Provide professional solutions to customer service issues.
* Troubleshoot any malfunctions in digital services.
* Correct data related to GPS location, driver data, and other system settings.
* Ensure client satisfaction and quality.
Requirements:
* A native German speaker with excellent English skills.
* An affinity or interest in the automotive industry.
* A strong customer focus and ability to multitask.
* High reliability, adaptability, and problem-solving skills.
* The ability to work in fast-paced environments and maintain a professional attitude.
What We Offer:
* A full-time position with 40 hours per week.
* Competitive salary including relocation assistance for international candidates.
* Comprehensive relocation package for international candidates.
* Professional development opportunities and supportive work environment.
Join Our Team:
As a valued member of our team, you will have access to ongoing support and resources for language skills, accommodation, and social integration. You will contribute to the success of our department and help drive our company forward.