We are currently seeking a passionate Front Office Agent - Night Shift to join the team @Pestana Cidadela de Cascais.
The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.
Key Responsibilities
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive and friendly attitude.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Ensure quality standards are in compliance.
- Keep a tidy and orderly workspace.
Key Requirements
- Previous experience in a similar role in 4-star hotels.
- Attention to detail and accuracy.
- Planning and organizing skills.
- Ability to multitask and prioritize.
- Professional appearance and attitude.
- Effective verbal and written communication skills in French and English.
- Teamwork.
- Flexibility regarding work schedules.
- Ability to respond appropriately to diverse customers and guests.
If your profile matches this description and you are eager for a new challenge, please send us your CV.
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