Your New CompanyAn international financial institution, part of a leading global banking group, is strengthening its operations hub in Lisbon within a context of sustained growth.
The organization delivers high-quality operational services across Wealth Management, Asset Services and Asset Management, ensuring efficiency, accuracy and strong alignment with global standards.Your New RoleAs Head of Fund Data Flow Management, you will be responsible for leading a critical operational team, ensuring the accurate and efficient management of fund-related data flows, while driving continuous improvement and supporting business growthYou will combine team leadership with operational oversight, playing a key role in optimising processes and ensuring high service quality across international stakeholdersYour main responsibilities will include:Leading the day-to-day management of the Data Flow Team, including workload supervision, prioritization and team developmentEnsuring the timely and accurate receipt, analysis and distribution of correspondence from Fund Administrators and Transfer AgentsCoordinating the efficient electronic dissemination of information to relevant operational teamsOverseeing accurate data extraction from documentation to support downstream processing and automation initiativesCollaborating closely with internal operational departments to prioritize critical activitiesDriving process optimization by reviewing communication channels, data flows and system functionalitiesLeading and contributing to projects impacting processes, systems and team scopeEnsuring strong operational controls, risk awareness and service quality standardsActing as a key point of contact between local teams and international stakeholdersPromoting a collaborative, proactive and client-oriented culture within the teamWhat You'll Need to SucceedMinimum 5 years' experience in banking operations or fund administration, with at least 2 years in a management role within an international environmentStrong understanding of fund administration, custody operations or transfer agency workflowsSolid analytical and problem-solving skills, with the ability to manage priorities in a fast-paced environmentProven leadership and people management capabilitiesExcellent communication and stakeholder management skillsHigh level of organization, accountability and decision-making abilityProactive, solution-oriented and autonomous mindsetExperience with operational data flows, document management systems or process optimization (nice to have)Knowledge of data management, machine learning or AI-based processing (plus)Fluent English (French is a plus)What You'll Get in ReturnA strategic leadership role within an international environment, offering strong exposure to operations and data management in the funds industry.You will have the opportunity to contribute to the setup and growth of a key operational function in Lisbon, with direct impact on processes, systems and team development.Additional benefits include a hybrid working model (3 days in the office), health insurance, meal allowance and performance bonus.What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.