German-Speaking Cruise Sales & Customer Support Representative (Remote in Portugal)
Location: Remote from Mainland Portugal
Start Date: 10 April 2025
Schedule: Monday to Sunday - 8-hour shifts, 5 days/week with 2 days off
Rotative shifts within the schedule below:
Monday to Friday: 08:00h - 18:00h
Saturday and Sunday: 08:00h - 17:00h
(Occasionally you must have availability from 08:00h - 19:00h)
Days off: 2 days (rotative)
Salary: 1,100/month (x14 months) + daily meal allowance (7.63 net per working day)
Average Gross Monthly Income (over 12 months): ~1,451.19
Are you passionate about travel and helping customers plan unforgettable experiences?
Join a dynamic team supporting one of the leading brands in the cruise industry
Your Role:
As a Customer Support & Sales Representative, you will:
1. Sell cruise packages tailored to client needs
2. Upsell and cross-sell packages and travel-related products
3. Support customers and travel agents with bookings and post-booking management
4. Provide expert information on destinations, ships, documentation, pricing, and more
5. Ensure a high-quality customer experience with attention to detail and professionalism
To thrive in this role, you should have:
1. High school degree
2. EU nationality or valid Portuguese residence permit
3. Fluent German (C1) + English (B2)
4. Sales experience - is mandatory
5. Strong communication skills and a problem-solving mindset
6. Proven computer literacy and ability to multitask
7. Excellent attention to detail and diligence in daily tasks
8. Already residing in mainland Portugal
What We Offer:
1. Full-time, indefinite contract
2. Remote work in mainland Portugal
3. Fully paid training on the brand, products, and tools
4. Computer and all the tools to work provided
5. Career development opportunities, including training programs and language classes
Ready to bring your passion for sales and travel to a global team?
Apply now and start your journey with us
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