Consumer Credit Platform| Braga, Portugal | On-SiteJoin aglobal customer experience leader supporting a major European consumer credit and financial services platformused by thousands of customers for everyday financing solutions.We are looking forFrench-speaking Customer Support Agentto assist customers with inquiries related toconsumer credit services, account management, payments, and financing solutions, ensuring a professional and reliable customer experience.This role is ideal for candidates who enjoyhelping customers, solving financial service inquiries, and working in an international environment.What You'll DoAssist French-speaking customers with inquiries related toconsumer credit services and financing productsSupport users withaccount questions, payments, and platform accessHandle requests through phone, email, or digital channelsUpdate CRM systems with accurate customer informationProvide professional, empathetic, and solution-oriented customer supportCollaborate with internal teams to maintain high service qualityWhat We're Looking ForC1/C2 French (mandatory)Good communication and problem-solving skillsCustomer-oriented mindsetComfortable using digital tools and CRM systemsPrevious experience incustomer support or financial services is a plusWork ScheduleMonday – FridayRotational shifts between07:00 – 19:00Saturday:08:00 – 15:00Days Off:Sunday + 1 rotational day during the weekSalary & BenefitsBase Salary:€930 gross × 14 monthsPerformance Bonus:€155/month × 12 monthsMeal Allowance:€7.63/dayBraga Position Bonus:€20/month × 12 monthsWelcome Bonus:paid in12 monthly installments during the first yearAdditional benefits:Permanent contract(3-month trial period)Paid training for the projectCareer development opportunitiesHealth insurance from day 1(fully covered after 6 months)Work Authorization RequirementsCandidates must havevalid documentation to work in Portugal, such as:EU ID / EU citizenshipPortuguese residence cardManifestação de InteresseValidType D work visa + AIMA appointment scheduled + NIFExpiredType D visa + AIMA appointment already attended + NIFOther note: NISS is preferred but support can be provided if needed.Apply now and join a global team supporting an international consumer credit platform...