Project details:
Possible start on *****
Perfect opportunity for communicative candidates passionate about smart home technology and international user support!
Recruitment & hiring process 100% online
Work in our modern office in Lisbon,
Parque
das
Nações
This job is support for the most popular i
nternet search engine in the world
. They create solutions for business and private clients. One of them is an application for voice and remote home service.
Support for this solution is a step into the future to make every home smarter and easier to use.
It supports voice control applications – the home assistant helps you manage your home and everyday applications via your smartphone. Through application, it will also be possible to control various systems and devices at home, such as TV, radio, lighting.
Your responsabilities:
Support for
Dutch- Speaking
application users by phone, email and chat
Assistance in installing applications and cooperating device
s: cameras, speakers, home thermostats, etc.
Pre-sales assistance for users
– advice on choosing the right solutions
Respond appropriately to customer escalations and escalate issues and customers to higher tech-departments
Our expectations:
You speak Dutch in proficiency
Intermediate English level (min B2)
Excellent communication skills, both written & verbal
Be a local candidate or willing to relocate to Lisbon
You are self-motivated, and you like to work in the team
Main duties:
Possible start on *****
Monday to Sunday
8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
Full time employment, 6 months fixed-term renewable contract
Competetive Salary and bonuses:
€
****€ gross/month + 2 extra salaries per year
up to 120€
gross monthly performance bonus
up to 135€
gross monthly project bonus
€7.23 NET/day meal allowance
Private Health insurance with a dental plan (after 6 months of the contract)
Work in our modern office in Lisbon,
Parque
das
Nações
Training is provided at the beginning of the work, previous experience is not required
Recruitment process is 100% online
Relocation Benefits:
Flight ticket:
Up to
400€ reimbursed for your Economy airfare
at the end of the 6th month.
Accommodation:
Shared apartment for up to 12 months if moving from outside Portugal, rent 280€ including all utilities (deducted from payslip).
Inside Portugal:
Support only available if currently living in competitor accommodation
Portugal Dutch Lisbon