Do you enjoy helping people and ensuring smooth customer experiences?
Would you like to work in the sunny capital of Portugal, Lisbon, where you can provide efficient, friendly support while building strong client relationships?
This is your opportunity to combine work and international life experience.Your responsibilities and impact as a Customer Service Agent will be:Assisting customers with their requests via email, phone, and live chatCollecting and updating customer informationProviding product details on subscriptions, payments, and technical requirementsEnsuring customer satisfaction through professional and friendly responsesSkills, qualifications and interests you need to succeed in this role:EU citizenship or valid Portuguese residency card (required)Native level of French and good English skillsUnderstanding of the importance of excellent customer serviceInterest in new technologiesStrong communication and listening skillsProfessional attitude with a drive for excellenceTeam-oriented, reliable, and committedEnthusiasm for intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international careerWhat's in it for you?
Contract type:Fixed-term contract, renewable annuallyWorking hours:Full-time (40h/week), rotating shiftsSalary package (two options):With accommodation (shared flat, bills included): €1040 gross/monthWithout accommodation: €1240 gross/monthRelocation package for international candidates:Reimbursement of your initial flight after 9 monthsAirport pick-up on arrivalYearly return flight to your home country (within the EU)Assistance with paperwork,