Experience specialist

We are seeking an exceptional individual to join our team as a Customer Experience Specialist. This is a unique opportunity for someone who is passionate about delivering outstanding service and making a real difference in the lives of others.


Job Description


The role involves working closely with customers to understand their needs and preferences, providing personalized support and guidance throughout their journey. You will be responsible for resolving queries and concerns in a timely and professional manner, ensuring that every customer has a positive experience.


You will also have the opportunity to work collaboratively with other teams to drive business growth and improve customer satisfaction. Your exceptional communication skills, attention to detail, and ability to multitask will make you an invaluable asset to our organization.




Required Skills & Qualifications
* At least 1 year of experience in customer-facing roles;
* Excellent English language proficiency (written & verbal);
* Strong IT skills (customer service software) or willingness/ability quickly learn them;
* Genuine interest in fashion industry/e-commerce preferably one-year-plus ('nice-to-have';)


Benefits '' 　 ".Flexible benefits program:", 　 　 　 　 　 　 　　lFor eligible employees: